At RHM, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, we offer a clear and straightforward refund and returns policy.
Returns
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Products can be returned within 30 days of receipt.
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To be eligible for a return, items must be unused, in the original packaging, and in the same condition as when you received them.
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Certain products, such as customized or personalized items, may not be eligible for return.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days, and the amount will be credited to your original payment method.
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Shipping costs for returned items are non-refundable, unless the return is due to a defective or incorrect item.
Exchanges
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If you received a defective or incorrect item, we will gladly provide a replacement at no additional cost.
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To request an exchange, please contact us within 30 days of receipt.
How to Return
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Contact our customer service at [email protected] with your order number and reason for return.
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We will provide instructions on how to send your product back to us.
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Safely pack the item in its original packaging and ship it to the address provided.
Contact Us
For any questions regarding returns, refunds, or exchanges, please reach out to us at:
Email: [email protected]
We are dedicated to making your experience with RHM as smooth and enjoyable as possible.